| Terms and Conditions |
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Please read the following points carefully as use of our website and
purchase of products by you mean that you agree to them.
Shopping with www.tcoleandson.co.uk |
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You can order products displayed on
this website online, by telephoning your
order through to us or by printing the order
and sending it through to us. |
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If you have placed your order on-line, we
will quickly send you an e-mail to confirm
that we have received your order. The email
confirmation will be produced automatically
so that you have confirmation of your order
details. The fact that you receive an
automatic confirmation does not necessarily
mean that we will be able to meet your order. |
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| Prices |
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Our prices are shown on our website. |
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We try to make sure that the prices on our
website are accurate but we will need to
validate the price before we process your
order. We also aim to display items which
are in stock, as of the date shown, and which
can be dispatched to you quickly. If we are
unable to supply a particular item which you
have ordered or if the correct price for an
item is different from the price on your
order, we will notify you as soon as we can
after receiving your order. If this happens,
you may cancel your order and we will refund
you any money which you have paid. |
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You will be notified of the delivery costs
automatically to addresses in the UK and
Ireland before you submit your credit card
details. |
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| Payment |
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You can pay by any Visa or MasterCard credit
card. To ensure that shopping on-line is
secure, your credit card details will be
encrypted to minimise the possibility of
someone being able to read your details as
they are sent to us over the Internet. |
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The prices displayed on our web site are in
British pounds. The total amount will be
charged to your credit card in British
pounds. |
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We currently debit money from your account
within one working day after we have received
your order. |
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| Delivery |
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We can deliver goods to destinations within
and outside the UK. |
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We will make every effort to deliver your
order within 28 days. |
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| Returns |
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We believe that you will be delighted with
your product but there may be occasions where
you feel it necessary to return an item. We
aim to keep the process as simple as
possible. These terms do not affect your
statutory rights. |
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Unwanted Goods
If you return the product (in its original,
unopened condition) within 7 working days of
the date on which you received it, we will
refund you any money which you have paid us
for that product less postage & packaging
costs plus a 20% handling charge. |
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Faulty Goods
If you return an item to us which is faulty,
which you did not order or for any other
reason which is our fault, please contact
us at admin@tcolenadson.co.uk
to inform us
and we will arrange a refund or replacement. |
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Returns Address
T Cole and Son
Unit 29
Carrickfergus Enterprise Centre
Meadowbank Road
Carrickfergus
Co. Antrim
N.Ireland
BT38 8YF |
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You will be responsible for the item or items until they reach us. For
your own protection, we suggest you use a secure delivery method which
requires a signature upon delivery such as Royal Mail First Class
(Recorded Delivery). |
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| Our Responsibility |
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We will not be responsible for any losses
resulting from your use or the inability
to use our website or resulting from
unauthorised access to, or alteration of
your transmissions or data in circumstances
which are beyond our control. |
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We will not be responsible for your loss of
profits, wasted expenditure, corruption or
destruction of data or any other loss which
does not directly result from something we
have done wrong. |
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You will be responsible if you use this
website in breach of these terms of use and
will reimburse us for any loss that you cause
to us as a result of your misuse. |
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We make no promise that our website will be
uninterrupted or entirely error free. Because
of the nature of the Internet, the shopping
online service is provided on an 'as is' and
'as available' basis. We are not responsible
to you if we are unable to provide our
Internet services for any reason beyond our
control. |
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This does not affect your statutory rights
as a consumer. |
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| Copyright/Trademarks/Data Protection |
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All rights in the designs and information on
our website are owned by us. |
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You may view, copy and print portions of our
website for the sole purpose of placing an
order with us. The materials on our website
may not be used for any other purpose. |
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We will use the information which you provide and the
records of items you buy to constantly monitor and
improve our service and for marketing purposes in
accordance with our privacy policy. |
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| Links to other websites and services |
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Our website contains links to
other websites which are not under the control
of and are not maintained by us. These links
are provided for your convenience only and we
are not responsible for the content of those
sites. |
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